Lifetime warranty

Lifetime warranty

 

Grace Woodrow is committed to ensuring the highest quality craftsmanship for every jewelry purchase.

 

Complimentary ring care and Preventive Maintenance

 

All jewelry will experience wear and tear over time, which left unchecked for an extended period may lead to diamonds and gemstones coming loose in their settings. It is our recommendation that each piece be regularly maintained and checked once a year by a service professional. At Grace Woodrow, we provide complimentary inspection and basic cleaning for rings purchased through our store or website.

 

  • Prong tightening
  • Re-polishing.
  • Rhodium plating.
  • Ultrasonic cleaning service.

 

Manufacturing warranty

 

We stand behind the integrity of every piece that we sell are free from any manufacturing defects at the time of delivery. If an item needs repair, you can send it back to us for inspection. If the product is deemed a manufacturing defect, we will repair the item free of charge. If the damage is caused by normal wear and tear, we can repair it at cost. If you have more questions, simply email us at service@gracewoodrow.com to speak with a service representative.

 

* Please note that the warranty is no longer valid if the piece has been altered in any way by a jeweler other than Grace Woodrow Jewelry.